CONSULTATION GUIDE
The following information will help you with preparing for your visit. If you have any queries or concerns, please call us on 07 3831 6888 or email us at appointments@cityeye.com.au.
New Patient Registration
If you are a new patient to City Eye Centre, you will receive a Welcome Letter from us detailing your appointment and what to expect on the day. As a new patient, your previous medical and surgical history will assist with our treatment plan. You may wish to download and fill out the new patient data collection and consent form and email it to us ahead of your consultation. This will save you from filling out the form upon arrival at our practice.
Do I Need a Referral To See the Specialist?
Please ensure that you have a current referral from your referring GP, optometrist or medical specialist at the time of your consultation. The referral should be forwarded to us prior to your appointment. Medicare rebate would not be claimable without a current referral. Unless specified, referrals from your GP and optometrist are current for 12 months while a referral from a medical specialist remains current for 3 months.
Transport Assistance
Please advise if you require transport assistance and documentation or have any specific travel needs. We will do our best to assist. If you are a DVA patient, please call our rooms prior to your appointment to confirm that DVA transport has been arranged for you.
Can I Drive To the Appointment?
As your eyes may be dilated with eyedrops for a comprehensive examination, your vision will be blurry for 4 to 6 hours after your consultation. We advise that you arrange transport and that an accompanying person comes with you as you may be unable to drive during this period. It would also be helpful to bring a pair of sunglasses which would reduce problems with glare.
What To Bring On the Day Of Your Appointment
Please bring your Medicare card, private health fund details, list of current medications and eyedrops, list of allergies, and any other relevant medical details on the day of your appointment or you can email us the information prior to your consultation.
How Long Will My Appointment Take?
Please allocate 1.5 to 2 hours for your appointment. It is important to allow this time as you will require an initial assessment and workup, diagnostic imaging and/or additional tests, followed by a consultation and/or procedure with Dr Lee. We do our best to minimize your waiting time. It is important to note that if there are emergency patients we look after, then the time required for all the clinical tests and treatment may be longer.
What Happens After My Appointment?
Following your appointment, we will prepare a detailed report and send the outcome of your consultation to your referring GP, optometrist or medical specialist.
Do you have questions or concerns about booking an appointment for an eye examination or procedure? To discuss, please contact City Eye Centre and our friendly team is ready to help.